At Kelly's, our focus is on delivering an exceptional customer experience. That's why our Managing Director reads every single piece of feedback from our customers, and our drivers are rewarded with a £10 bonus for every piece of good feedback they receive. We have on average 3-4 pieces of amazing feedback each day so we have only put a selection of our favourites on here! These are all genuine comments from recent customer feedback forms.
"Can't recommend Kelly's highly enough. Such an easy convinient way to store and the team are absolutely wonderful. Nothing is too much trouble and the collection and drop off guys are friendly, helpful and most importantly happy!
Will not hesitate to use kelly's again in the future."
14th March 2018
"Kelly's Storage has been patient and help me in all the questions I had. Also I have been informed of everything about my insurance and storage box. The driver has been really nice and he helped putting my stuff insode the box which I really appreciated."
12th March 2018
"The guys who came to help unload our container were extremely helpful - especially considering the snow! Kelly's have been very good at communicating our outstanding bills and estimated time of delivery etc."
6th March 2018
"Great service & value for money I wouldn't hestitate to use them again in the future"
10th February 2018
"The guys from kelly's were super helpful and communicative in helping me move my stuff"
7th February 2018
"Great customer service, responsive, kind and helpful. Great movers, as above plus super easy to work with"
6th February 2018
"You certainly provide an excellent service that's well organised. The handling and loading was done very well with the help provided. I am happy and satisfied.
2nd February 2018
"Would recommend this company used them for 3 years, Kelly Storage Staff from the phone to your door are the best"
17th January 2018
Super professional and friendly, as always - I always recommend Kelly's to everyone! Mark and Jerome made moving feel easy."
15th January 2018
"I have used Kelly's services five times now and they are always on time! My driver Mark yesterday was super kind and helpful, helping me with all the boxes."
11th January 2018
"The service just worked! Also when I called them to make a change they helped me out and made sure that I understood everything and what to expect. Additionally they were very communicative which helped me plan my day around their arrival."
9th January 2018
"Very efficient...answered all my questions very promptly and always very polite! Would recommend Kelly's Storage."
6th January 2018
"Kelly's was the right choice. We had to leave everything on storage for a month in between flats and they were super helpful throughout the whole process. Quite affordable as well! Couldn't have asked for more. Would definitely recommend."
28th December 2017
"They were excellent, helpful and professional at everything from start to finish. Their storage system is logical and safe. It means you only have to load in and out twice in total - so less chance of breakages. Their access policy is excellent and generous. I would recommend them to anyone."
28th December 2017
"Gheorghe the Kelly's driver was great. he made the whole moving experience so easy. everything from amazing skills reversing the trailer 4x4 up the drive and placing the trailer at the top of my stair for easy access, to loading. he is an absolute asset to Kelly's."
8th December 2017
"Kelly’s is like a Mary Poppins, magics away your storage problems. Driver/ Loader Mark, polite and helpful, nothing to much trouble. Efficient loading and considerate of my possessions. I really like the idea of a pod delivered it really makes storage easier and less stressful."
6th December 2017
"Excellent in every way from day one and ongoing as we stored more and more. Access was easy and help always available. Delivery when we finally emptied the pods was on time and the guys were very helpful. If there was such a thing as the perfect company, Kelly’s is it by a mile."
2nd December 2017
"I had to keep my household items in storage for over a year as was out of the city due to unforeseen circumstances. My items are still in great condition and the members of staff I met when collecting my things were very warm and friendly. One of the gentlemen from the warehouse was even kind enough to give me a lift to their local train station because the bus close by only ran every hour. It's a family run business so the reputation is definitely upheld. Throughout the 14 months of using Kelly's there was no sudden increase in price, and when it did need to be increased by a £1 a week, I was notified about it in advance and this occurred after 13 months anyway. If you want your items to remain in safe and maintained condition, I recommend these guys. If requested, they send drivers out to help put your belongings away, students get a discount, and when you're ready to collect your things from them, they reimburse your rent for the remaining month. Always friendly, very professional and completely reliable. Be assured I will use these guys again if need be. Thank you to all the staff at Kelly's Storage who have helped."
24th October 2017
"The loveliest people to deal with. They are always very helpful. Not to mention that their storage costs were less than most of the other companies I contacted. I would highly recommend them to anyone."
13th October 2017
"Brilliant work again! The guys just get in and get on. Really accommodating on tricky items, nothing was too much trouble.
Very appreciative of their work."
4th October 2017