At Kelly's, our focus is on delivering an exceptional customer experience. That's why our Managing Director reads every single piece of feedback from our customers, and our drivers are rewarded with a £10 bonus for every piece of good feedback they receive. We have on average 3-4 pieces of amazing feedback each day so we have only put a selection of our favourites on here! These are all genuine comments from recent customer feedback forms.
"Brilliant customer service from start to finish. Impressed by how quick and careful Nick and Gil where with removing my goods. First class service."
10th June 2018
"Andy friendly as ever as were the other two. Heaved our heavy bed downstairs, and other items as if they were no weight at all. Finished in 15 minutes. Brilliant is the only word to describe them."
5th June 2018
"The service from Kellys staff is consistently excellent. All the staff were helpful and the guys who delivered our storage unit and moved the furniture to the upstairs rooms were very careful. Would definately recommend this organisation."
29th May 2018
"Always on time and very helpful - perfect service which takes the stress out of moving"
M, De Salas
26th May 2018
"Very professional, quick and took the decisions of how best to pack my possessions. Only had to show them my belongings to pack and they took over. Second time I have used them. Thanks"
18th May 2018
"Very good communication, from point of order before and whilst delivering/unloading. Great team, friendly, polite and very helpful. Thank you - brilliant service."
ZM land & capital Ltd
16th May 2018
From the first phone call Dawn was absolutely lovely and also efficient, clear and helpful, to the phone call saying Andy and Jason were on their way, it couldn't have been better. A&J were very pleasant, strong, efficient and careful and nothing was too much trouble. The move couldn't have gone better.
23rd April 2018
"Am never the organised person and I always call last minute and thet always cater to my needs without any complains. Mark was the delivery guy the first time very helpful. Chris at the call center is very efficient. All of the guys at the St Albans base looked after my daughter very well. I have used them for years and I can't complain. The only downside I feel their units are getting smaller but then again I started using them when was single with no family :) :)"
21st April 2018
"First-rate service - extremely efficient and very friendly - they bent over backwards to help me and ensure that everything was sorted very quickly. Can't recommend them highly enough! Will certainly use again."
10th April 2018
"I have used Kelly's Storage service more than once. Every time the customer service has been outstanding. Kelly's always goes above and beyond!"
9th April 2018
"Can't recommend Kelly's highly enough. Such an easy convinient way to store and the team are absolutely wonderful. Nothing is too much trouble and the collection and drop off guys are friendly, helpful and most importantly happy!
Will not hesitate to use kelly's again in the future."
14th March 2018
"Kelly's Storage has been patient and help me in all the questions I had. Also I have been informed of everything about my insurance and storage box. The driver has been really nice and he helped putting my stuff insode the box which I really appreciated."
12th March 2018
"The guys who came to help unload our container were extremely helpful - especially considering the snow! Kelly's have been very good at communicating our outstanding bills and estimated time of delivery etc."
6th March 2018
"Great service & value for money I wouldn't hestitate to use them again in the future"
10th February 2018
"The guys from kelly's were super helpful and communicative in helping me move my stuff"
7th February 2018
"Great customer service, responsive, kind and helpful. Great movers, as above plus super easy to work with"
6th February 2018
"You certainly provide an excellent service that's well organised. The handling and loading was done very well with the help provided. I am happy and satisfied.
2nd February 2018
"Would recommend this company used them for 3 years, Kelly Storage Staff from the phone to your door are the best"
17th January 2018
Super professional and friendly, as always - I always recommend Kelly's to everyone! Mark and Jerome made moving feel easy."
15th January 2018
"I have used Kelly's services five times now and they are always on time! My driver Mark yesterday was super kind and helpful, helping me with all the boxes."
11th January 2018