At Kelly's, our focus is on delivering an exceptional customer experience. That's why our Managing Director reads every single piece of feedback from our customers, and our drivers are rewarded with a £10 bonus for every piece of good feedback they receive. We have on average 3-4 pieces of amazing feedback each day so we have only put a selection of our favourites on here! These are all genuine comments from recent customer feedback forms. 

"Excellent service from the very first call to the driver bringing my belongings back from storage, should I need storage facilities again, I'll use Kelly's! Many thanks"

M, Pugh

2nd February 2016

"I can't recommend your services highly enough. Leading up to the move, communication from Laura was prompt, clear and extremely helpful. And on the day Matt and Andy went that

L, Hopkins

2nd February 2016

"Well where do I start.... Paul was amazing, couldn't help enough and nothing was too much trouble. Very polite and helpful and made everything run smoothly. A huge credit to your company. Thank you very

L, Lawley

1st February 2016

"The guys that packed up the storage pods for me were fantastic. I was very stressed with the move and they did everything they could to put me at my ease and help in every way they could. Such lovely,

J, Guirguis

1st February 2016

"As expected, from my first experience, the service was great. Was informed when to expect the delivery, and then contacted by the guys when they were almost here. I thought it might have been a little tricky

P, Godfrey

27th January 2016

"You helped to make an emotional task much easier to deal with. The staff have been excellent, Paul, Gheorghe & Pete did an excellent job, please pass my thanks to them"

A, Price

19th January 2016

"The whole process from start to finish has been incredibly easy, and everyone I have dealt with at Kelly's has been helpful. the information on how things work was always clear, and everyone was more than

R, Gowing

19th January 2016

"The service was excellent - the guys did a great job and very professional and efficient. It is my second time using you and I am very impressed"

J, Brady

8th January 2016

"Barry was extremely courteous, friendly and efficient. He and his colleague were a pleasure to deal with and made what could have been a stressful experience worry free. I'll certainly be recommending your

R, Wood

31st December 2015

"Barry and Matthew helped us off load and made the whole process very easy. Very personable and professional. Thank you."

J, White

22nd December 2015

"My driver was Sion. He was very helpful throughout the whole process and made the extra effort to help me to move my stuff towards the lift. He is also polite and provided clear explanation as to the whole

P, Phoon

21st December 2015

"Barry was amazing. Not only did he handle my entire family being there, but he packed 10 times more into the crate than we could have ever have hoped. My father in law is a very difficult man to please but

P, Wiltshire

21st December 2015

"Gheorghe delivered both my packing materials and my pod on consecutive days, and was incredibly helpful in not only unloading the packing materials, but also in helping me to pack up the storage pod on the

J, Oliver

18th December 2015

"Both the men who came were definitely exceptional, they were cheerful, helpful and efficient. I wouldn't hesitate to use your company again in the future."

S, Edwards

17th December 2015

"Richard and Matt were very polite and ensured my items were removed from the pod with care."

T, Butterworth

16th December 2015

"Gheorghe - polite, efficient and hard working and was extremely respectful of our property and belongings. They were a joy to work with and I would plead you to give them a bonus as it is well deserved"

L, Malin

12th December 2015

"Driver was in control, decisive and sorted out exactly what needed doing. The team then got on with the job very quickly and efficiently. They were polite, smart, friendly and professional. Will definitely use

A, Burt

10th December 2015

"Dave and mike, excellent communication from the drivers, who called the day before and arranged to drop the pod earlier than expected (ie evening before). They arrived when they said they would and dropped the

B, Berridge

7th December 2015

"Sion and Gheorghe were great, ever so helpful as I couldn't even get into my new property and took care with my goods as I was alone!"

T, Guthrie

4th December 2015

"Shaun and Andy made me feel at ease and were very efficient. Very friendly. Would make me choose the service again and recommend it. They definitely deserve a bonus :)"

V, Swain

1st December 2015