Customer Reviews

At Kelly's, our focus is on delivering an exceptional customer experience. That's why our Managing Director reads every single piece of feedback from our customers, and our drivers are rewarded with a £10 bonus for every piece of good feedback they receive. We have on average 3-4 pieces of amazing feedback each day so we have only put a selection of our favourites on here! These are all genuine comments from recent customer feedback forms. 

“The scheduling guys helped me out as I had a late hand over and Jerome the delivery guy was on point. He called before leaving the office and listened to the problems that were out of my control and eased the pressure for me. Great team would strongly recommend Kelly's storage.

C. Allen

16th July 2018


"They did so well! We will recommend you to our friends and family"

S, Harrison

5th July 2018


"Matt and Gil were super efficient and helpful always going above and beyond. Kelly's is an excellent company which I would highly recommend"

M, Harvey

2nd July 2018


'Extremely professional efficient and friendly service. Highly recommend their services!'

J, Thornton

1st July 2018


"Very nice movers. Fast and efficient. Gheorghe was especially great"

P, Vesely

1st July 2018

Brilliant service and extremely professional and polite. The lady I dealt with, Dawn, was very helpful and friendly. I would highly recommend this company. Thank you

S Caserri

24th June 2018

Amazing as always!

R, Coutts

23rd June 2018

Great service - punctual, helpful, friendly and flexible! Would highly recommend kelly's storage!

R, Roberts

18th June 2018

"Brilliant customer service from start to finish. Impressed by how quick and careful Nick and Gil where with removing my goods. First class service."

H, Millar

10th June 2018

"Andy friendly as ever as were the other two. Heaved our heavy bed downstairs, and other items as if they were no weight at all. Finished in 15 minutes. Brilliant is the only word to describe them." 

B, Turnill

5th June 2018

Exceptionally helpful staff. Went out there way to make things as easy as possible.

N, Chinn

5th June 2018

Great service from booking to collection- all very friendly flexible and efficient!!

C, Mailer

2nd June 2018

"The service from Kellys staff is consistently excellent. All the staff were helpful and the guys who delivered our storage unit and moved the furniture to the upstairs rooms were very careful. Would definately recommend this organisation."

L, Gunnell

29th May 2018

"Always on time and very helpful - perfect service which takes the stress out of moving"

M, De Salas

26th May 2018

"Very professional, quick and took the decisions of how best to pack my possessions. Only had to show them my belongings to pack and they took over. Second time I have used them. Thanks"

C, Kher

18th May 2018

"Very good communication, from point of order before and whilst delivering/unloading. Great team, friendly, polite and very helpful. Thank you - brilliant service."

ZM land & capital Ltd

16th May 2018

From the first phone call Dawn was absolutely lovely and also efficient, clear and helpful, to the phone call saying Andy and Jason were on their way, it couldn't have been better. A&J were very pleasant, strong, efficient and careful and nothing was too much trouble. The move couldn't have gone better. 

S, George

23rd April 2018

"Am never the organised person and I always call last minute and thet always cater to my needs without any complains. Mark was the delivery guy the first time very helpful. Chris at the call center is very efficient. All of the guys at the St Albans base looked after my daughter very well. I have used them for years and I can't complain. The only downside I feel their units are getting smaller but then again I started using them when was single with no family :) :)" 

S, Pande

21st April 2018

"First-rate service - extremely efficient and very friendly - they bent over backwards to help me and ensure that everything was sorted very quickly. Can't recommend them highly enough! Will certainly use again."

S, Collins

10th April 2018

"I have used Kelly's Storage service more than once. Every time the customer service has been outstanding. Kelly's always goes above and beyond!" 

R, Coutts

9th April 2018