Customer Reviews

At Kelly's, our focus is on delivering an exceptional customer experience. That's why our Managing Director reads every single piece of feedback from our customers, and our drivers are rewarded with a £10 bonus for every piece of good feedback they receive. We have on average 3-4 pieces of amazing feedback each day so we have only put a selection of our favourites on here! These are all genuine comments from recent customer feedback forms. 

0.2925px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">So easy to have the storage delivered to our flat. Our driver, Mark, was helpful and very patient. We took twice as long as expected because it was raining but he was so accomodation.

S Lee

28th April 2020

0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">I used Kelly’s Storage for nearly 8 years and have found the whole team to be great, whether it’s an account query or access request. From the initial pick up and final drop off, they have been helpful, courteous and human... I whole heartedly recommend this company.

S Delamare

27th April 2020

0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Really good service and great assistance throughout the whole process. In these uncertain times, everyone was helpful within the social distancing rules and friendly. Would recommend.

M Bavalia

27th April 2020

0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">From start to finish, Kelly’s storage were superb - really friendly and accomodating. Extremely efficient in packing up the house prior to move day and on the move day itself they were brilliant - swift, efficient and helpful ensuring the boxes were placed in the right rooms/reassembling furniture. Friendly team provided on both days. Would definitely recommend Kelly’s!

S Pickard

27th April 2020

0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Professional, respectful of social distancing, efficient with excellent communication and notification of arrival time.
I would recommend Matthew and Dan.

A Ogurtsova

26th April 2020

0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Excellent service. Good communication on projected arrival times. Their advice and experience was a very valued contribution. The office staff very responsive in dealing with inquiries

P Webb

22nd March 2020

0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Great service, quick response to all queries. Great communication from first point of contact to collection. My drivers Daniel and Jason very polite and friendly.
Would highly recommend Kelly's Storage.

K Wszolek

19th March 2020

0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">From talking to Chris in admin, to getting support from Mark and Malcom at the London Colney site, to Ben and Greg packing our belongings into the pod.... the process has been smooth and professional. Would defiantly use again

A Margaret

16th March 2020

0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Friendly staff, easy to organise and very convenient. Would definitely recommend.

S Rooney

16th March 2020

0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Kelly's have been an absolute pleasure to deal with. From the people on the end of the phone and email through to the drivers. Ben helped me out and he was friendly, professional, polite and helpful. I couldn't recommend you enough and won't go anywhere else for my storage needs. Superb company.

A Hutchinson

25th February 2020

0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Great service! My collection went very smoothly, they turned up when they said they would and the collection guys (Ben and Dan) were extremely helpful and a real credit to the company. I’ve used storage companies before and never had such great service as I received from Kelly’s. Emily in the sales team is also extremely helpful and very responsive.

C Lightfoot

24th February 2020

0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We called on Kelly's storage because we had used them previously and found the whole experience very positive - we were not disappointed. Jerome went above and beyond to make the whole process quick and easy. I couldn't recommend them highly enough!

A Clarke

20th February 2020

0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Gerone and Greg were absolutely fantastic, helpful and careful with all the items that had been stored. They moved everything back into the freshly decorated property with extreme care. None of the items suffered any damage during storage which testifies the excellent loading arrangement and protection.

Top marks!

D Ceccomori

18th February 2020

Ben and Greg were superb. Arrived on time, were well mannered, thoughtful (it was a

E Mathars

28th January 2020

We honestly couldn’t have asked for better service, Rich, Matt & Jason were so

K Stewart

27th January 2020

Absolutely fantastic service, all of the team from office staff to the removal men (Gill,

J Murray

25th January 2020

The boys were very helpful and did a brilliant job packing and somehow managing to fit all

S Oniru

13th January 2020

Jerome and Ben arrived exactly at the time they said they would and cracked on with the
I would highly recommend Kelly’s Storage - they proved to be very professional and great value for money. Many thanks!!

C Williams

1st January 2020

Mark and Ben were amazing. Couldn't do enough for me and made the whole process stress

S Barber

31st December 2019

An ENORMOUS thank you to Kelly's Storage! I've had my stuff in storage for 7 months, and
A massive thanks to Gil and Matthew. So efficient!
Will definitely be using you guys again 💯 % if I ever need. And I certainly recommend you to anyone! Many thanks. H

H Meadmore

12th December 2019