At Kelly's, our focus is on delivering an exceptional customer experience. That's why our Managing Director reads every single piece of feedback from our customers, and our drivers are rewarded with a £10 bonus for every piece of good feedback they receive. We have on average 3-4 pieces of amazing feedback each day so we have only put a selection of our favourites on here! These are all genuine comments from recent customer feedback forms.
Amazing business. Run by good people and a really clever cost effective approach. I would (and have) recommend this to anyone and everyone.
18th June 2020
Excellent service as always! Helvetica, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.2925px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Very helpful and professional staff. Accurate timings, and good communication.
17th June 2020
Professional service provided from first contact through to the end. Emily (admin) and Dan (driver) were particularly helpful. Dan was punctual and explained everything perfectly. The whole process was seamless and I would highly recommend Kelly’s for your storage needs.
15th June 2020
Excellent service highly recommend Kelly’s
color: #606060; font-family: Roboto, Helvetica, Arial, sans-serif; font-size: 13px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.4px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-style: initial; text-decoration-color: initial;" />They have been so helpful right from my first enquire back in April, They were always available to give advise and support through this time.
They moved all of my items yesterday and there was a lot of stuff.
I cannot thank Jerome Mark and Paul enough for all their hard work.
9th June 2020
Great reliable friendly service. Would recommend.
1st June 2020
Fantastic service from start to finish. The team were very helpful over the phone with the queries I had before my collection day. Mark & Greg, who collected and loaded my belongings were brilliant - very friendly, helpful and efficient. They took care over moving all my furniture and I was impressed that they managed to fit everything into one unit! Would definitely recommend.
29th May 2020
I couldn’t have asked for better people! Matt and Paul made the whole experience seem less, and were incredibly helpful and polite. I can honestly say this was the best move I’ve ever had and I have moved a lot of times! Thank you.
28th May 2020
Perfect service! Both did a great job and were very nice.. could not recommend any higher
14th May 2020
Great service from Andy & Matt, they went above and beyond to pack and remove belongings from the property! It wasn’t the easiest of locations for them to be able to do what they needed to do, however they managed to come up with a plan on the day to make it as possible easy as possible and turned out to be a quick turn around. Would definitely recommend there services.
7th May 2020
So easy to have the storage delivered to our flat. Our driver, Mark, was helpful and very patient. We took twice as long as expected because it was raining but he was so accomodation.
28th April 2020
I used Kelly’s Storage for nearly 8 years and have found the whole team to be great, whether it’s an account query or access request. From the initial pick up and final drop off, they have been helpful, courteous and human... I whole heartedly recommend this company.
27th April 2020
Really good service and great assistance throughout the whole process. In these uncertain times, everyone was helpful within the social distancing rules and friendly. Would recommend.
27th April 2020
From start to finish, Kelly’s storage were superb - really friendly and accomodating. Extremely efficient in packing up the house prior to move day and on the move day itself they were brilliant - swift, efficient and helpful ensuring the boxes were placed in the right rooms/reassembling furniture. Friendly team provided on both days. Would definitely recommend Kelly’s!
27th April 2020
Professional, respectful of social distancing, efficient with excellent communication and notification of arrival time.
I would recommend Matthew and Dan.
26th April 2020
Excellent service. Good communication on projected arrival times. Their advice and experience was a very valued contribution. The office staff very responsive in dealing with inquiries
22nd March 2020
Great service, quick response to all queries. Great communication from first point of contact to collection. My drivers Daniel and Jason very polite and friendly.
Would highly recommend Kelly's Storage.
19th March 2020
From talking to Chris in admin, to getting support from Mark and Malcom at the London Colney site, to Ben and Greg packing our belongings into the pod.... the process has been smooth and professional. Would defiantly use again
16th March 2020
Friendly staff, easy to organise and very convenient. Would definitely recommend.
16th March 2020
Kelly's have been an absolute pleasure to deal with. From the people on the end of the phone and email through to the drivers. Ben helped me out and he was friendly, professional, polite and helpful. I couldn't recommend you enough and won't go anywhere else for my storage needs. Superb company.
25th February 2020
Great service! My collection went very smoothly, they turned up when they said they would and the collection guys (Ben and Dan) were extremely helpful and a real credit to the company. I’ve used storage companies before and never had such great service as I received from Kelly’s. Emily in the sales team is also extremely helpful and very responsive.
24th February 2020